How It Works
A clear clinic-friendly workflow: who does what, how patients enroll, and what reports you receive.
Launch in 5 steps
- Clinic onboarding — workflows, approvals, access and escalation rules
- Patient list build — identify eligible patients and prioritize outreach
- Enrollment — education + consent support + program kickoff
- Monthly CCM delivery — touchpoints, care coordination, documentation support
- Reporting — dashboards + provider-ready summaries
Enrollment funnel
Illustrative view of how patients move through enrollment stages.
Replace with your real pipeline metrics after the first month.
Clinic responsibilities
- Provider oversight and clinical decision-making
- Approvals where required by your workflow
- Responding to escalations (as needed)
CCM company responsibilities
- Patient outreach and monthly engagement
- Care coordination operations and follow-ups
- Documentation support + monthly reporting
- Program performance improvement